Healthful Connection Privacy Policy

1. We respect your privacy

We are committed to respect your rights to privacy and have safeguards in place to protect the privacy of our community, clients and website visitors. We are required to adhere to the Australian Privacy Principles contained in the Privacy Act 1988. This policy sets out how we collect and treat your personal information.

2. Collection of personal information

We receive and store personal information you enter onto our website, provide to us directly or given to us in other forms. We do not store passwords that you set to use through our platform.

You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our team.

Additionally, we may also collect any other information you provide while interacting with us. We will never sell, share or disclose any personal information with any other website, company or third-party. 

3. How we collect your personal information

We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, download free optins and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. We will never forward your information to third party sites that we interact with. Your information stops with us. 

4. Use of your personal information

We may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

Ways we may commonly use the information you’ve provided to us:

• To operate and maintain the Website;

• To send you latest editorial content and blog updates in a form of newsletters and one-off promotional emails. Each email provides you with an option to opt-out (unsubscribe) from our contacts database.

• To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;

• To respond to your comments or enquiries;

• To provide you with user support;

• To track and measure the performance of the blog and individual articles and other promotions;

• To track and measure advertising on the Website;

• To protect, investigate, and deter against unauthorized or illegal activity.

• To personalise your website experience based on your interests.

5. Disclosure of your personal information

We may disclose your personal information to any of our employees, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Healthful Connection, our customers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@healthfulconnection.coach

We reserve the right to refuse to provide you with personal information in certain circumstances as set out in the Privacy Act 1988.

8. Complaints about privacy

If you have any complaints or concerns about our privacy practices, please feel free to notify us at info@healthfulconnection.coach. We respect your right to complain and we will always respond in a timely manner.

9. Changes to Privacy Policy

We may change or modify this Privacy Policy from time to time at our sole discretion and all modifications will be effective immediately releasing this on our website, social platforms or via other communications.

10. Website

We may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is aggregated to help us analyse how people use our site, products and services so that we can improve our service.

We may use cookies on our website. Cookies are very small files which most websites use to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may use cookies to analyses website traffic and help us provide a better website user experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Our site may have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

While we never share personal information with other websites, however where you have opted in to any products, services or giveaways in conjunction with another party, health practitioner or service we may do so.

11. Your rights related to personal information

You may opt-out of future email communications by following the unsubscribe links in our emails, or by notifying us at info@healthfulconnection.coach.

You may access the personal information we have about you by notifying us at info@healthfulconnection.coach.

You may amend or update your personal information anytime by notifying us at info@healthfulconnection.coach.

You may request that we erase or forget your personal data if you are no longer part of our community or programs. Please notifying us at info@healthfulconnection.coach. Please note that we may need to retain certain information as required by law including record keeping and any purchases made through Healthful Connection.

12. Display Ads

We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, as noted above.

We may engage in re-marketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market our community and/or products and services. These companies use cookies to serve ads based on someone’s past visits to the Website.